About the Role
We are seeking highly motivated and customer-focused individuals to join our call center team as Customer Service Representatives. If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences, we want to hear from you!
What We Offer:
- Competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- Dynamic and supportive work environment.
- Opportunities for career advancement and growth.
- Recognition and reward programs for outstanding performance.
If you are a customer-focused and results-driven individual looking for a new challenge, please submit your application, including your resume and a cover letter, to reclutamiento@infinityconnectionsbpo.com with subject: Customer Service Representative.
Requirements
High school diploma or equivalent required; associate's or bachelor's degree preferred.
1-2 years of customer service experience in a call center environment.
Excellent communication, listening, and problem-solving skills.
Ability to work in a fast-paced, dynamic environment.
Strong technical skills, including proficiency in CRM software and Microsoft Office.
Preferred Qualifications:
Experience working with customer service software and technology.
Knowledge of customer service principles, methods, and practices.
Ability to speak fluent english and spanish.
Previous experience in a customer-facing role.
Certification in customer service or a related field (optional).
About the Company
As a business leader, we know you understand the importance of adapting to frequently changing market conditions, the need to constantly expand your customer base, and continually optimizing your operations. That's why we help companies achieve their goals and find their balance through our experience and our comprehensive solutions.
So, what do we do? We're a BPO company that specializes in opening new opportunities, expanding into new markets, standardizing processes, and building strong customer relationships. We're not just about outsourcing – selling is in our DNA, and our relationships set us apart.